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Thread: Session Invitation / Address Book Issues

  1. #1
    Join Date
    May 2016
    Posts
    1

    Default Session Invitation / Address Book Issues

    When sending invitations for BB Sessions, we get the following error when clicking the 'address book' button:
    2016-07-11_9-38-34.png

    Is there a configuration issue we are missing. We are running Outlook 2016 (Office 365).

    Thanks for any help!

  2. #2
    Join Date
    Feb 2014
    Posts
    41

    Default

    I just received an email about this from someone in my office. BB folks, do you have an answer for this?

  3. #3
    Join Date
    Jan 2016
    Posts
    3

    Default

    Are you running you email and contacts in the cloud now? My firm just changed to putting all their email into the cloud and after transferring to the cloud, I am having the same problem.

  4. #4
    Join Date
    Dec 2016
    Posts
    4

    Default

    Same issue here. Employees who are using older versions of BB do not have this issue when starting studio sessions.

  5. #5
    Join Date
    Mar 2016
    Posts
    5

    Default

    Try using the 32-bit version of Bluebeam. MS Outlook is a 32-bit program so it doesn't like to talk to the 64-bit version of Bluebeam.

  6. #6
    Join Date
    Dec 2016
    Posts
    4

    Default

    No good. Tested and same results.

  7. #7
    Join Date
    Mar 2016
    Posts
    5

    Default

    Is anyone still having this problem? I tested it on the 24th and it did not work for me as well. Tested it today and it works just fine.