Session Invitation / Address Book Issues

[Joel Roderick]

When sending invitations for BB Sessions, we get the following error when clicking the 'address book' button:
2016-07-11_9-38-34.png

Is there a configuration issue we are missing. We are running Outlook 2016 (Office 365).

Thanks for any help!

[deanhendry]

I just received an email about this from someone in my office. BB folks, do you have an answer for this?

[amaysaia]

Are you running you email and contacts in the cloud now? My firm just changed to putting all their email into the cloud and after transferring to the cloud, I am having the same problem.

[jschmidt]

Same issue here. Employees who are using older versions of BB do not have this issue when starting studio sessions.

[bkraw]

Try using the 32-bit version of Bluebeam. MS Outlook is a 32-bit program so it doesn't like to talk to the 64-bit version of Bluebeam.

[jschmidt]

No good. Tested and same results.

[bkraw]

Is anyone still having this problem? I tested it on the 24th and it did not work for me as well. Tested it today and it works just fine.